At Bodrum Private Transfers, we understand that travel plans can sometimes change due to unexpected circumstances. Our goal is to provide flexible and fair cancellation conditions while maintaining the reliability and quality of our luxury airport transfer and private transportation services. This Cancellation Policy explains the terms and conditions related to booking cancellations, modifications, and refund procedures for services booked through our website or reservation system.

By making a reservation with Bodrum Private Transfers, you acknowledge and agree to the terms outlined in this Cancellation Policy.

Free Cancellation

Customers may cancel their transfer reservation free of charge if the cancellation request is made at least 24 hours before the scheduled pickup time. When a cancellation is submitted within this time frame, customers will be eligible for a full refund of any payment made for the booking.

This flexible cancellation policy is designed to give travelers peace of mind when planning transportation services in Bodrum, whether they are booking airport transfers, hotel transfers, or private travel services within the region.

Late Cancellation

Cancellations made less than 24 hours before the scheduled pickup time may not qualify for a full refund. In such cases, the reservation may be considered a late cancellation because the vehicle and driver have already been scheduled for the service.

Late cancellations may result in partial charges depending on operational costs and scheduling commitments. These condition

No-Show Policy

A no-show occurs

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In the event of a no-show, the reservation will generally be considered completed and no refund may be issued, as the vehicle and driver were allocated specifically for that service.

Changes to Bookings

We understand that travel plans may change. Customers may request modifications to their reservation such as:

• Changing the pickup time

• Updating pickup or drop-off locations

• Adjusting passenger details

• Updating flight information

Whenever possible, Bodrum Private Transfers will make reasonable efforts to accommodate booking changes. However, modifications may depend on vehicle availability and scheduling conditions.

Customers are encouraged to notify our team as early as possible if any changes are required.

Flight Delays and Travel Disruptions

For airport transfers, our drivers monitor flight arrival information whenever flight details are provided during the booking process. If a flight is delayed, our driver will adjust the pickup time accordingly.

This service helps ensure that passengers are still picked up smoothly even when travel disruptions occur. However, customers should always inform our team if there are significant changes to their travel schedule.

Refund Process

If a cancellation qualifies for a refund according to the conditions described above, the refund will be processed using the same payment method used for the original booking whenever possible.

Refund processing times may vary depending on the payment provider or banking procedures.

Force Majeure

In rare situations involving circumstances beyond our control—such as extreme weather conditions, natural disasters, government restrictions, or other extraordinary events—Bodrum Private Transfers reserves the right to modify or cancel services when necessary for safety reasons.

In such cases, we will always make reasonable efforts to inform customers and provide alternative solutions when possible.

Policy Updates

Bodrum Private Transfers may update or modify this Cancellation Policy from time to time to reflect operational changes or regulatory requirements. When updates occur, the revised policy will be published on this page.

By using our services and booking transfers through our website, customers acknowledge that they have read and accepted the terms outlined in this Cancellation Policy.

If you have any questions regarding cancellations, refunds, or reservation changes, please contact Bodrum Private Transfers through the contact information available on our website. Our team will be happy to assist you and ensure that your travel experience remains smooth and reliable.